CaféX Live Assist is a pre-integrated Dynamics 365 widget that is enabled through provisioning -- no coding within Dynamics is required. The customer only needs to add the Live Assist tag to their website to enable the customer-facing components for chat and co-browse. If the brand is also using the Dynamics Portal, then they should go into the configuration for that portal and enable Live Assist by adding the same tag. View the “How to Add Live Assist to Web Pages for Dynamics 365 Users” video for more information.
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