Where are campaigns configured and administered? Richard Morgan March 29, 2017 06:31 Updated Follow Campaigns are configured in Live Assist Engagement Portal by a Live Assist Administrator. Comments are disabled on these articles if you require help contact: email@example.com Related articles How are campaign results tracked? Engagements Targeted at Authenticated Users Can I set my campaign as open or closed depending on the time of day? How do I route chats to the correct agent? What are campaigns? Comments 0 comments Article is closed for comments.