CaféX will be completing the maintenance originally scheduled for May 2nd 2017 on Monday May 8th and Tuesday May 9th 2017. The maintenance will be conducted between the hours of 09:00 - 17:00 UTC.
CaféX does not anticipate any customer-impacting issues during this period.
Why is the maintenance required?
CaféX is rolling out a number of improvements and defect fixes across the Live Assist for 365 service. Further details will be published in the release notes once the maintenance is complete.
Update - May 9th 2017
All scheduled maintenance has been completed successfully. Service is fully operational.
If you require any further assistance, please do not hesitate to Contact Support.