We will be performing essential maintenance on the provisioning application starting 2nd August 2018. The provisioning application will be unavailable for a short period whilst the maintenance is taking place. The maintenance will not impact service however customers will not be able to install Live Assist for Dynamics 365 during this period, upgrades will be unaffected.
The schedule and progress will be published via https://status.liveassistfor365.com/.
Please Contact Support if you have any questions.