Text alignment improvements in the agent console when visitors are using Internet Explorer 11
Previously, bots could become stuck processing their maximum number of chats if a visitor requested the chat transcript then closed their browser. Now, bots manage these stale connections.
Previously, the agent chat widget scrolls to the start of a chat when their widget resizes. Now, the chat widget maintains the position during a resize.
Previously, USD would return to the top of the chat when an agent receives a message while the chat is not in focus. Now, the chat remains at the bottom of the chat.
Mobile Improvements
SDK 1.2.3 is now available
On iOS, the keyboard does not cover up what the user is typing into the pre-chat survey fields.
Now when a chat is minimized the toaster displays text correctly.