Tech Talk, Support & Service Status

Tech Talk

• Reporting on and Analysing Live Assist Data
• Feature Update: File Transfer
• Supporting Multilingual Websites
• Feature Update: Using the Name and Email from a Pre-Chat Survey

Service Status

• Service Status

Live Assist Support

• Getting Support
• How can I receive scheduled maintenance notifications?
• Where can I find additional resources pertaining to Live Assist for Dynamics 365?
• Capturing Browser Logs
• Where can I view the service status of Live Assist for Dynamics 365?

Issues

• Live Assist for Microsoft Dynamics 365: Upgrade Issue, 25th April 2018