Support, Service Status & Tech Talk
Live Assist Support
- Installation Minimum User Requirements
- Account Expiry
- Getting Support
- Service Status
- Installing from Incognito
- Scheduled Maintenance Notifications
Issues
Tech Talk
- Automatically Associating Unauthenticated Visitors
- Reporting on Agent Activity
- Feature Update: Upcoming UX Enhancements in Oct 2018
- Feature Update: Using the Name and Email from a Pre-Chat Survey
- Reporting on and Analysing Live Assist Data
- Feature Update: File Transfer