Live Assist for Dynamics 365 Support
Welcome to LAD365 Support
Categories
Featured articles
- Installation Guide
- Live Assist With Messaging - Feature Comparison UPDATED
- The New Messaging Widget
- What is Messaging?
- What is Live Assist for Microsoft Dynamics 365?
- Upgrading to the latest version of Live Assist UPDATED
- Workaround for Installation and Provisioning in Case of Provisioning Failure
- What is the pricing model for Live Assist for Dynamics 365?
- The New Manager Tools UPDATED
- Getting Started with Survey Bots NEW
- Deploying a Bot UPDATED
- Best Practices for Agents
- Agent Widget Fails to Load When Microsoft Teams Enabled NEW
- Co-browse Fails to Load on Chrome or Other Browsers
- Adding a New User to Live Assist UPDATED
- Infrastructure maintenance - June/July 2025
- Announcement - Unauthenticated Web Messaging Change
- Announcement – Channel Added as Prefix to Chat Activity NEW
- Announcing Messaging as the Engagement Type for New Accounts and Free Trials
- Announcing Generative AI for Messaging Platform
- Latest Testing Report - 10 July 2025 UPDATED