Developer Guides
Architecture
Developer APIs
- Agent Activity Reporting API
- Chat Queue Statistics API
- Agent-Message Chat API
- Visitor Contextual Information - API
- Introduction to Live Assist Bots
- Shortcode Co-Browse - API
Analytics
Mobile
Integrations
Web Integration
Authentication
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0—Prerequisites
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0—How It Works
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0—Detailed API
- Authenticated Visitors in the Dynamics Customer Portal
- Authenticated Visitors (Non-MS Portals)
Miscellaneous
USD Extensibility
- Introduction to USD
- USD setup
- Unified Interface—migration scenarios
- USD events lifecycle
- Loading the widget
- Performing a knowledge base search