Developer Guides
Architecture
Developer APIs
- Chat Server API
- Agent Activity Reporting API
- Chat Queue Statistics API
- Agent-Message Chat API
- Visitor Contextual Information - API
- Introduction to Live Assist Bots
Analytics
Mobile
Integrations
- WhatsApp Business Integration
- Apple Messages for Business Integration
- Email Connect Quick Start
- Twilio SMS Quick Start
- WeChat Quick Start
- Adding Live Assist to Popular Content Management Platforms
Web Integration
Authentication
- Setting up Authenticated Chats for Messaging (Microsoft Power App Portals)
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0—Prerequisites
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0—How It Works
- High Level Software Architecture: Authenticated Interactions with OAuth 2.0—Detailed API
- Authenticated Visitors in the Dynamics Customer Portal
Miscellaneous
USD Extensibility
- USD Chat - Engagement Attributes Event
- Capturing USD Logs
- Introduction to USD
- USD setup
- Unified Interface—migration scenarios
- USD events lifecycle
Chat Bots Overview
- Converting Live Assist Bot and Agent Chat Bots to Messaging Bots using Liveperson MSFT 3rd Party Bot Connector
- Creating a Routing Bot
- Creating a Post-conversation Survey Bot
- Deploying a Bot
- Start Developing Live Assist Bots
- Connect Your Existing Chat Bots to Live Assist
Chat Bot - As An Agent - C#
Chat Bot - As An Enabler - C#
- Bot Escalation SDK - .NET - API
- C# Azure Web App Bot v3 as an Enabler— (Quick Start)
- C# Azure Web App Bot v4 as an Enabler adding Context Service and Chat Activity (Quick start)
- C# Azure Function Bot v3 as an Enabler— (Quick start)
- C# Azure Function Bot v3 as an Enabler adding Context Service - (Quick start)