Single Page Application Support

All Live Assist actions including monitoring and engaging with consumers are triggered only when a web page conducts a ‘page load’. Single page applications do not have page loads and therefore are unable to take advantage of many critical Live Assist functionality, out-of-the-box.

However, you can call a javascript method from the Live Assist tag, which invokes the engagement as if a page had been navigated. You'll need to have setup an engagement that matches the url or sections you pass in. Here's a an example snippet:

lpTag.newPage("https://example.com/spa-support", {
		    section: [ 'section' , 'section2'],
		    sdes: [
		        {   "type": "cart",
		            "total": 11.7,
		            "numItems": 6,
		            "products": [
		                {
		                    "product": {
		                        "name": "prod1",
		                        "category": "category",
		                        "sku": "sku",
		                        "price": 7.8
		                    },
		                    "quantity": 1}
		            ]
		        }
		    ], 
		 	taglets: {
			  rendererStub:{
				divIdsToKeep: {
					"divId": true
				}
			  }
			}
		});