To add Live Assist for Microsoft Dynamics 365 to an existing Android Application class, you must create an instance of AssistCore
and manage the global application state.
Modify your existing Android application
- Import the following classes from the Live Assist library
- Implement the
AssistApplication
interface onYourApplication class
- Add the
AssistCore
utility-methods to your Application Class
- Return
AssistCore
using thegetAssistCore
-method
- Call the
AssistCore
utility-methods in youronCreate
andonTerminate
methods to manage the instance
Now, the LiveAssistView
can call into Live Assist when a visitor starts an engagement (See: Android Quickstart)