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  1. Live Assist for 365 Support
  2. Developer Guides
  3. USD Extensibility

USD Extensibility

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  • Capturing USD Logs
  • Introduction to USD
  • USD setup
  • Unified Interface—migration scenarios
  • USD events lifecycle
  • Loading the widget
  • Performing a knowledge base search
  • USD – Chat Control Actions and Events
  • Hosted controls
  • Adding buttons to the Chat Activity in USD
  • Live Assist for USD - Events
  • Live Assist for USD - Action Calls
  • Live Assist for USD - Extensibility
  • What are the risks of the USD additions breaking existing USD customizations?
  • Capturing debug sessions in USD
Live Assist for 365 Support