- Auto-Disable Agent Policy
- Upgrading to the latest version of Live Assist
- Installing and enabling Live Assist for USD
- What does the Live Assist integration look like with Dynamics CRM?
- Live Assist supported regions and languages
- How does the implementation of Live Assist for Dynamics 365 map to CRM tenants and organizations? Is there one Live Assist instance per tenant, or per organization?
Installation and Dynamics Integration
Purchase & Billing
Live Assist Admin Portal
- Switching between multiple tenants
- Configure Features
- How to Log in to the Admin Portal
- How to Add Dynamics Users
- How to create a Live Assist User
- How to Assign Live Assist Licenses to your Organization
- "Timeline Records could not be loaded because of an unexpected error"
- Engagement Portal Profile Faults
- Enabled Agents unable to access Chat Widget or Administrators unable to manage Admin Portal
- Issues installing CBA Live Assist into existing extended USD environments
- You need System Administrator privileges to install Live Assist for Dynamics 365
- Finding your Account Number