General Administration
- Auto-Disable Agent Policy
- Upgrading to the latest version of Live Assist
- Installing and enabling Live Assist for USD
- What does the Live Assist integration look like with Dynamics CRM?
- Live Assist supported regions and languages
- How does the implementation of Live Assist for Dynamics 365 map to CRM tenants and organizations? Is there one Live Assist instance per tenant, or per organization?
- What happens if the CRM license for the Tenant Admin is revoked?
- Will all chat transcripts be stored within Dynamics 365?
- Omnichannel Support
- Live Assist Administrator Role—Permissions
- Live Assist Agent Role—Permissions