General Administration
- Enabling Live Assist for USD
- Upgrading to the latest version of Live Assist
- What does the Live Assist integration look like with Dynamics CRM?
- Will Live Assist run in all Dynamics 365 online regions and languages? What languages are supported?
- How does the implementation of Live Assist for Dynamics 365 map to CRM tenants and organizations? Is there one Live Assist instance per tenant, or per organization?
- What happens if the CRM license for the Tenant Admin is revoked?
- Will all chat transcripts be stored within Dynamics 365?
- Omnichannel Support
- Administrator Role—Permissions