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  1. Live Assist for 365 Support
  2. Administration Guides
  3. General Administration

General Administration

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  • Auto-Disable Agent Policy
  • Upgrading to the latest version of Live Assist
  • Installing and enabling Live Assist for USD
  • What does the Live Assist integration look like with Dynamics CRM?
  • Live Assist supported regions and languages
  • How does the implementation of Live Assist for Dynamics 365 map to CRM tenants and organizations? Is there one Live Assist instance per tenant, or per organization?
  • What happens if the CRM license for the Tenant Admin is revoked?
  • Will all chat transcripts be stored within Dynamics 365?
  • Omnichannel Support
  • Live Assist Administrator Role—Permissions
  • Live Assist Agent Role—Permissions
Live Assist for 365 Support