Buying and adding a subscription

To buy and add a subscription to your Live Assist account, either:

• Contact your CBA sales representative directly, or

• Send an email to global-sales@cba-japan.com providing the following information:

  First Name:
  Last Name:
  Email address:
  Phone number:
  Job title:
  Company Name:
  (Billing Address)
  Billing address1:
  Billing address2:
  City:
  State:
  Country:
  Postcode:
  Number of Licenses:

  A representative from our Sales team will contact you as soon as possible.

Viewing your entitlement

To see your available seats for your tenancy:

1. Navigate to the Live Assist Admin Portal
   For Dynamics365 Unified Interface, the links can be found via the Dynamics 365- Custom App
   
   
   
   
   
   From the bottom left menu select the Live Assist option
   
   
   
   Then select the Administration Portal link for the Live Assist Administrator page.
   
   
   
   
2. Click Entitlement

• You can assign licenses to an organization—this makes them Available.
• When you activate the seats, by creating Live Assist users, the License moves from Available to In Use.
  

See Also:

• How to assign Live Assist Licenses
• How to create a Live Assist User
• Licensing across multiple organizations