Live Assist Admin Portal
- Switching between multiple tenants
- Configure Features
- How to Log in to the Admin Portal
- How to create a Live Assist User
- How to Assign Live Assist Licenses to your Organization
- Admin Portal - Hierarchical Roles
- Admin Portal - Enabling Administrators
- Admin Portal - Enabling Agents and Supervisors
- Where are Live Assist features configured and administered?
- How to find your Live Assist Organization ID
- Why can't I see my engagements?
- Redacting Chat Session Transcripts