Live Assist Admin Portal
- Configure Features
- How to Log in to the Admin Portal
- How to Add Dynamics Users
- How to create a Live Assist User
- How to Assign Live Assist Licenses
- Forgot Your Password
- Admin Portal - Hierarchical Roles
- Admin Portal - Enabling Administrators
- Admin Portal - Enabling Agents and Supervisors
- Where are Live Assist features configured and administered?
- Why can't I see my engagements?
- Redacting Chat Session Transcripts