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  1. Live Assist for 365 Support
  2. Administration Guides
  3. Live Assist Admin Portal

Live Assist Admin Portal

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  • Switching between multiple tenants
  • Configure Features
  • How to Log in to the Admin Portal
  • How to Add Dynamics Users
  • How to create a Live Assist User
  • How to Assign Live Assist Licenses to your Organization
  • Admin Portal - Hierarchical Roles
  • Admin Portal - Enabling Administrators
  • Admin Portal - Enabling Agents and Supervisors
  • Where are Live Assist features configured and administered?
  • How to find your Live Assist Organization ID
  • Why can't I see my engagements?
  • Redacting Chat Session Transcripts
Live Assist for 365 Support