Live Assist Overview Videos
- CaféX Live Assist for Microsoft Dynamics 365
- Free Trial - Getting Started with Live Assist for MS Dynamics 365
- Live Assist Out-of-the-Box Experience
- Enabling Live Assist on a Dynamics Account
- Content Engagements
- Adding a Dynamics User and Enabling them for Live Assist
- How to Add Live Assist to Web Pages for Dynamics 365 Users
- Live Assist for Microsoft Dynamics 365 - Agent Experience
- Skills Based Agent Routing
- Customizing an Engagement Button
- Customizing An Engagement Chat Window
- Targeting Engagements By Location
- Targeting Engagements By Audiences
- Targeting Engagements By Behaviour
- Campaign Goals
- Live Assist for 365 Surveys
- Data Tracking Configuration