To add Live Assist for Microsoft Dynamics 365 to an existing Android Application class, you must create an instance of AssistCore and manage the global application state.
Modify your existing Android application
- Import the following classes from the Live Assist library
- Implement the
AssistApplicationinterface onYourApplication class
- Add the
AssistCoreutility-methods to your Application Class
- Return
AssistCoreusing thegetAssistCore-method
- Call the
AssistCoreutility-methods in youronCreateandonTerminatemethods to manage the instance
Now, the LiveAssistView can call into Live Assist when a visitor starts an engagement (See: Android Quickstart)