Co-browse agent permissions are up to date. You can now specify whether agents can view or interact with HTML elements. See: Masking HTML Elements
Agents set to Away no longer receive chat notifications.
It is no longer possible to transfer a chat to an agent marked as Be Back Soon
Previously, if an agent enters a shortcode co-browse with an incorrect value, the button could disappear from USD. Now, the button will remain
Previously, using USD or Internet Explorer 11 could not perform some basic actions in the chat plane after an update agents. Now, Agents using USD or IE11 can:
