We have identified an issue with package version 220.127.116.11 currently in AppSource that will prevent an upgrade to version 3.5.0 when it is released (expected in the week commencing 2019-06-24). Specifically to address this, we are now delivering this 18.104.22.168 release.
Customers running version 22.214.171.124 must upgrade to version 126.96.36.199 before attempting to upgrade to 3.5.0 when it is available (expected in the week commencing 2019-06-24).
Customers who have not upgraded to version 188.8.131.52 can skip version 184.108.40.206 if they want to, and upgrade to any other future release when available.
Chat display. Previously, active and inactive chats appear similar. Now, active chats are more visually distinctive from inactive chats.
Package upgrade process. Previously, after upgrade, the Live Assist display appears to be waiting, until the browser cache and cookies are reset. Now, after upgrade, Live Assist resumes operation as expected.