Live Assist for Microsoft Dynamics 365 is available globally for integration into Dynamics 365.
Live Assist is available for organizations in the following regions:
| Region Instance | CRM Region | Live Assist Region |
|---|---|---|
| crm | North America | na1 |
| crm2 | South America | eu1 |
| crm3 | Canada | na1 |
| crm4 | Europe, Middle East and Africa (EMEA) | eu1 |
| crm5 | Asia Pacific Area (APAC) | ap1 |
| crm6 | Oceania | ap1 |
| crm7 | Japan | ap1 |
| crm8 | India | ap1 |
| crm11 | United Kingdom (UK) | eu1 |
| crm12* | France | |
| crm15 | UAE | eu1 |
If you already have a Dynamics 365 organization and you now want to trial Live Assist for Microsoft Dynamics 365 in that organization, see: Sign up for a free trial
* CaféX is working on adding support for crm12. If you are interested in receiving a notification when support is added pop over to the Announcements section and click the 'Follow' button to subscribe.