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  1. Live Assist for 365 Support
  2. Agent Guides
  3. Agent Guide: Web Client

Agent Guide: Web Client

  • How to Log in to Live Assist in the Dynamics Web Client
  • How to Locate a Contact Record in the Dynamics Web Client
  • How to View the Activity Record for a Conversation in the Dynamics Web Client
  • How to Escalate a Conversation to a Support Case in the Dynamics 365 Web Client

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