CBA is performing essential infrastructure maintenance in all regions during July and early August 2023.
During the maintenance periods for each region, CBA expects there to be impact to Live Assist for Dynamics 365.
- EU - Saturday, 22nd Jul 2023. Time: 08:30 UTC. Duration: 4 hours
- NA - Sunday, 23rd Jul 2023. Time: 08:30 UTC. Duration: 4 hours
- AP - Saturday, 19th Aug 2023. Time: 13:00 UTC. Duration: 4 hours
- (FYI APAC rescheduled from 5th Aug)
The schedule and progress will be available on: https://status.liveassistfor365.com
Contact Support if you have any questions.
During each maintenance period for a region, we expect short periods of degraded performance at the beginning and at the end for all hosted services.