Announcements
- Infrastructure maintenance: 9th Sept 2019 in North America region
- Important Changes to the Support Model for CafeX Live Assist for Dynamics 365
- Infrastructure maintenance: 30th July – 1st August
- Scheduled Maintenance on Provisioning Application January 2019
- Amendment: North American Infrastructure Maintenance schedule update
- Scheduled Infrastructure Maintenance November 2018
- Scheduled Maintenance on Provisioning Application starting 2nd Aug 2018
- Upgrade issue with Live Assist for Microsoft Dynamics 365
- Meltdown and Spectre Vulnerabilities
- Scheduled Maintenance - 1st Oct 2017
- Scheduled Maintenance - 11th Oct 2017
- Scheduled Maintenance - 3rd Oct 2017
- Apache Struts 2 Vulnerability
- Cosmos Release
- Monday 31st July 2017 - degraded service incident report for LA for 365
- Monday 29th May 2017 - degraded service incident report for LA for 365
- Monday 8th May 2017 - Service degraded incident report LA for 365
- Scheduled Maintenance - 8th & 9th May 2017
- Mon Feb 20th - Degraded Chat and Co-browse in North American Preview
- MS17-010 Ransomware WannaCry
- CafeX Announces Availability of Live Assist for Microsoft Dynamics 365
- Live Assist for 365 availability on Microsoft AppSource