Announcements
- Infrastructure maintenance - June/July 2025
- Announcement - Unauthenticated Web Messaging Change
- Announcement – Channel Added as Prefix to Chat Activity
- Announcing Messaging as the Engagement Type for New Accounts and Free Trials
- Announcing Generative AI for Messaging Platform
- Latest Testing Report - 10 November 2025
- Announcement - End of Life for Live Assist Bots acting As A Chat Agent
- Announcement - Chat Workspace Update
- Infrastructure maintenance: April 2024
- Infrastructure maintenance: March 2024
- Announcement - Live Assist for Dynamics 365 Messaging Enablement - All Regions
- Announcement - EU LA365 Messaging Enablement
- Infrastructure maintenance: Jul/Aug 2023
- Announcement - Update to Engagement Portal Navigation Bar UI
- Apache Tomcat Remote DoS Vulnerability - CVE-2023-24998
- Infrastructure maintenance: Feb 2023
- Security Updates - Annual Penetration Testing 2022
- Announcement — Messaging GA
- OpenSSL Remote Code Execution Vulnerability CVE-2022-2274
- Spring4Shell Vulnerability CVE-2022-22965
- LivePerson and CBA announce partnership!
- Apache Log4j 2 Vulnerability CVE-2021-44228
- Announcing Live Assist for Microsoft Dynamics 365 Product Roadmap
- Internet Explorer 11 - End of life
- Important Changes to the Support Model for Live Assist for Dynamics 365
- Infrastructure maintenance: 30th July – 1st August
- Scheduled Maintenance on Provisioning Application January 2019
- Live Assist for 365 availability on Microsoft AppSource