We will be performing essential maintenance on the provisioning application in all regions starting 24th Jan. The provisioning application will be unavailable for a short period whilst the maintenance is taking place. The maintenance will not impact service however customers will not be able to install or upgrade Live Assist for Dynamics 365 during this period.
The schedule and progress will be published via https://status.liveassistfor365.com/.
Please Contact Support if you have any questions.
** We hit a few technical snags that prevented successful completion of the provisioning application maintenance in North America. These have been resolved and we've re-scheduled for 31st Jan as follows: North America rescheduled for 31st Jan 14:00 UTC duration 2 hours.