Skip to main content
Live Assist for Dynamics 365 logo
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Live Assist for 365 Support
  2. Getting Started

Getting Started

Getting Started with Live Assist

  • Installation Guide
  • Configuring Messaging in USD Agent Widget
  • Enabling both the Chat and Messaging Agent Widget for Web Browsers
  • Configuring Dynamics to display the Live Assist agent widgets
  • Getting Started with Live Assist Messaging
  • Enabling the Live Chat Agent Widget
See all 13 articles

About Live Assist

  • Live Assist With Messaging - Feature Comparison
  • The New Messaging Widget
  • What is Messaging?
  • What is Live Assist for Microsoft Dynamics 365?
  • Messaging Channel Supported Features
  • What are Intents?
See all 12 articles

Co-browse

  • Shortcode Co-browse
  • How does the Live Assist co-browsing feature work?
  • Live Assist co-browse compared to desktop sharing

Other Live Assist Features

  • Setting Up Agent File Sharing for Messaging
  • How to Enable File Transfer for Chat
  • Voice and Video Escalation
Live Assist for Dynamics 365    Support  |  About  |  System Status  |  Policy  |  CBA Home  |  CBA Blog  |