Skip to main content
Live Assist for Dynamics 365 logo
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Live Assist for 365 Support
  2. Campaign Management
  3. Campaigns & Engagements

Campaigns & Engagements

  • Getting Started with Survey Bots
  • Setting up Social Network connectors for Messaging
  • Creating and Managing Campaigns
  • Engagements Overview
  • Engagement Window Studio
  • How To Choose The Right Type of Engagement
  • Multi-engagement Campaigns
  • Creating Web Engagements
  • Creating Offsite Engagements
  • Creating Content Engagements
  • Setting Up Mobile-Specific Engagements
  • Creating Accessible Engagements
  • What are Live Assist Surveys?
  • Why You Need A Pre-Chat Survey And How To Use Them
  • Why You Need An Offline Survey
  • Pre-Chat Survey Routing
  • Assess Your Consumers’ Experience Post-Chat
  • Engagement Attributes
  • Validating Engagement Attribute Values
  • Cross Domain Chat and Cobrowse Behavior

Live Assist for Dynamics 365    Support  |  About  |  System Status  |  Policy  |  CBA Home  |  CBA Blog  |